Refunds

Refund requests are reviewed case by case.

Refund eligibility depends on service type, access status, attendance, resource usage and the timing of the request.

Review Window

Submit refund or correction requests through official support channels with invoice and payment details.

Access-Based Services

Services that have already been delivered, accessed or consumed may not qualify for refund.

Corrections

Invoice or payment corrections can be requested through support with proper transaction details.