1. Who We Are
Odia Engineer Learning Platform is an online SAP education platform operated by Odia Engineer, based in Odisha, India. We provide SAP courses, live training batches, webinars, server access, consultation sessions, documents, and a quiz platform.
This Privacy Policy applies to all services offered via our website (odiaengineerlearningplatform.com) and our mobile application available on Android and iOS.
By registering an account or purchasing any service, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
We collect only what is necessary to provide and improve our services:
👤
Account Information
- Full name
- Email address
- Phone number
- Profile photo (optional)
- Country / location
💳
Payment Information
- Transaction ID / Order ID
- Payment method type
- Invoice details
- GST / billing info
- Note: We never store card numbers
📚
Learning Activity
- Courses enrolled and accessed
- Quiz attempts and scores
- Webinar attendance
- Session bookings
- Certificates earned
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Device & Usage Data
- IP address
- Browser type and version
- Operating system
- App version
- Pages visited and session duration
For career applications (Work With Us), we additionally collect PAN number, Aadhaar number, resume, photo, digital signature, and government ID documents — solely for recruitment verification purposes.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To enrol you in courses, grant server access, schedule consultation sessions, and send login credentials.
- Account Management: To create and manage your learner account, authenticate you, and process your purchases.
- Payment Processing: To complete transactions and generate invoices via our payment partners.
- Communications: To send order confirmations, batch schedules, webinar reminders, and support responses. We may also send platform updates and promotional offers — you can opt out at any time.
- Platform Improvement: To analyse usage patterns, fix bugs, and improve the user experience.
- Legal Compliance: To comply with applicable Indian laws, including GST regulations and IT Act requirements.
- Fraud Prevention: To detect and prevent fraudulent transactions or unauthorised account access.
We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.
4. Data Storage & Security
Your data is stored using Firebase / Google Cloud Platform, which maintains industry-standard security controls including encryption at rest and in transit (TLS 1.2+). Firebase infrastructure is ISO 27001 certified.
We implement the following security measures:
- All data transmitted between your device and our servers is encrypted via HTTPS / TLS.
- Sensitive data (passwords) are hashed — we never store plaintext passwords.
- Payment card data is handled entirely by PCI-DSS compliant payment gateways. We never see or store your card details.
- Access to user data is restricted to authorised personnel on a need-to-know basis.
While we take all reasonable precautions, no method of electronic transmission or storage is 100% secure. In the event of a data breach, we will notify affected users as required by applicable law.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We share data only in the following limited circumstances:
- Payment Processors: Razorpay, PayPal, Cashfree — to complete your transactions.
- Cloud & Infrastructure Providers: Firebase / Google Cloud — to host and operate the Platform.
- Communication Tools: WhatsApp Business — to send you support messages when you initiate contact.
- Legal Requirements: We may disclose your information if required by law, court order, or government authority under applicable Indian regulations.
- Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred. We will provide advance notice via email before such a transfer.
6. Third-Party Services
Firebase
Google Firebase handles authentication, database storage, and push notifications. Data may be processed on Google's servers in the US and EU. Governed by Google's Privacy Policy.
Razorpay
Indian payment gateway for processing INR transactions. Handles card, UPI, and bank transfer payments. PCI-DSS Level 1 certified. Governed by Razorpay's Privacy Policy.
PayPal
International payment gateway for learners paying in foreign currencies. Governed by PayPal's Privacy Policy.
Cashfree
Payment gateway for UPI, netbanking, and wallet transactions. Governed by Cashfree's Privacy Policy.
Google Meet
Used for delivering live training sessions and webinars. Governed by Google's Privacy Policy and Terms of Service.
We encourage you to review the privacy policies of these third-party services as they have their own data practices independent of ours.
7. Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for authentication, session management, and core Platform functionality. These cannot be disabled.
- Preference Cookies: Remember your settings and preferences (e.g., language, selected course filters).
- Analytics Cookies: We use Firebase Analytics to understand how users interact with the Platform — pages visited, session duration, features used. This data is anonymised and aggregated.
The mobile application uses local storage and device identifiers for authentication and session persistence. You can manage app permissions through your device settings.
You may disable non-essential cookies through your browser settings, though this may affect certain Platform features.
8. Your Rights
As a user of the Odia Engineer Learning Platform, you have the following rights regarding your personal data:
✅ Right to Access
Request a copy of all personal data we hold about you.
✏️ Right to Correction
Request correction of inaccurate or incomplete data.
🗑️ Right to Deletion
Request deletion of your account and associated data, subject to legal retention requirements.
📤 Right to Portability
Request your data in a structured, machine-readable format.
🚫 Right to Object
Opt out of marketing communications at any time via email or account settings.
🔒 Right to Restrict
Request restriction of processing in certain circumstances.
To exercise any of these rights, email us at support@odiaengineer.com. We will respond within 30 days of receiving your request.
9. Children's Privacy
The Odia Engineer Learning Platform is intended for users who are 13 years of age or older. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will delete that information promptly.
If you are a parent or guardian and believe your child has registered on our Platform without consent, please contact us immediately at support@odiaengineer.com.
10. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. Specific retention periods:
- Account data: Retained for the lifetime of your account, plus 90 days after account deletion to allow for dispute resolution.
- Payment records: Retained for 7 years as required by Indian accounting and GST regulations.
- Learning activity data: Retained for the duration of your account. Aggregated, anonymised analytics may be retained indefinitely.
- Career application data: Retained for 12 months post-application decision, then securely deleted.
- Support communications: Retained for 24 months.
You may request early deletion of your data (except where legally required to be retained) by emailing us.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page.
- Send an email notification to registered users.
- Display a prominent notice on the Platform for 30 days after the change.
Your continued use of the Platform after any changes constitutes your acceptance of the updated Privacy Policy.
